To register, hover over “Account” in the top right corner of the home page, click on “Customer” and you will be directed to the login page, below which you will find the “Create Account” button. Fill out the form with your information, including name, email and password. You will then receive a confirmation email. Click on the confirmation link in the email to activate your account.

Once you've added the desired items to your cart, go to the checkout page. In the payment section, you'll see a field to enter your coupon code. Enter the code and click "Apply" to see the discount reflected in your total purchase amount.

On the login page, click "Forgot your password?". Enter the email address associated with your account and follow the instructions that will be sent to you via email to reset your password. After the reset, you will be able to access your account with your new password.

Our AI helps you find the ideal products for your needs. To use it, go to the home page and see the banner that says “Hello, I’m Voyant Distrihub’s AI” and click on the “Start here” button. Answer the initial questions about the type of product or application you’re looking for, and the system will display personalized suggestions.

Choose the category that best suits your needs from the main menu. You will find options to browse through subcategories such as Eco Solvents, Sublimation, and Printing Accessories.

To view the status of your orders, log in to your account and go to the "My Orders" section. From there, you can check the status of each order, from processing to delivery, and access detailed tracking information.

To update your information, log in and go to “Account” and then select “Customer” from the main menu. In the “My Profile” section, you can edit details such as email, first name and last name. Remember to save your changes when you’re done.

From your account dashboard, go to "Addresses" and click the pencil next to your address. You can update or add a new address. Be sure to review your address before completing an order to avoid any delivery issues.

Yes, to cancel an order, please contact us directly, regardless of the order status. Our customer support team will walk you through the options available to you to cancel.

On the “Account” “Customer” page, click on “Boleto” or “Invoices” and select the order you wish to view. There, you can view and download the corresponding boleto or invoice. This document will also be sent to your email after payment confirmation.

For technical support, please visit the “Support” section at the bottom of the page. You can start a support session via WhatsApp or fill out a contact form with your question. Our team is available to respond quickly and provide the necessary assistance.

When registering, you can choose to receive notifications of promotions. These notifications will be sent by email. Promotions can also be viewed on the home page or by contacting us through our customer service channels.

Yes, we guarantee security in all transactions through SSL encryption and partnerships with trusted payment gateways. We accept several secure payment methods, such as Pix, credit card, debit card, and boleto.

To log out of your account, hover over your name or profile icon in the top right corner of the page. Then select “Sign Out” from the drop-down menu to securely log out.